Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address, password)
  • Profile information (phone number, profile photo)
  • Identity verification data (government ID, selfie) processed by Stripe Identity
  • Payment information processed securely by Stripe
  • Trailer listings and booking details
  • Messages exchanged with other users

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Platform
  • Process bookings and payments
  • Verify user identities for safety purposes
  • Communicate with you about your account and transactions
  • Send service-related emails (verification codes, booking confirmations)
  • Detect and prevent fraud and abuse

3. Information Sharing

We do not sell your personal information. We share information only in these circumstances:

  • With other users: Your name and profile are visible to users you transact with
  • Service providers: Stripe (payments & ID verification), Cloudinary (image storage), Resend (email delivery), Neon (database)
  • Legal requirements: When required by law or to protect rights and safety

4. Identity Verification

Identity verification is powered by Stripe Identity. Your government ID and biometric data are processed and stored by Stripe in accordance with their privacy policy. DamnTrailers receives only a verification status result.

5. Data Retention

We retain your account information for as long as your account is active. You may request deletion of your account and associated data by contacting us. We may retain certain information as required by law or for legitimate business purposes.

6. Security

We use industry-standard security measures to protect your information. Passwords are hashed and never stored in plain text. Payment information is handled entirely by Stripe and never stored on our servers.

7. Cookies

We use cookies to maintain your login session. We do not use tracking cookies or third-party advertising cookies.

8. Your Rights

You have the right to access, correct, or delete your personal information. You may update your account information in your settings or contact us to request data deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the Platform.

10. Contact Us

If you have questions about this Privacy Policy, contact us at support@damntrailers.com.

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